After your consultation, here's what to expect based on your doctor's decision:
If your prescription is approved
Your order is processed within 24-48 hours
You'll receive a shipping confirmation email with tracking information
Your medication arrives within 2-6 days depending on your location
Dosing instructions are tailored to each patient, so it’s important to take note of your prescribed plan. If you need a refresher, you can reach out anytime, our doctors are available 24/7 to review your records and assist you.
To learn how to properly inject, please visit our guide here.
Your prescription will also be available in your account within 24-48 hours of speaking with your doctor.
If lab tests are required
Your doctor will inform you with specific tests needed
Get tested at any accredited laboratory
Share your lab tests in your next consultation in order for your doctor to review the results
If your prescription is not approved
If your doctor determines that treatment isn't appropriate for you, they'll explain why during the consultation. You'll receive a full refund to your original payment method.
Questions after your consultation?
You can message your medical team through your account at any time. They're available to answer questions about your treatment, side effects, or dosage.
Email us at [email protected] if you need additional support.