Skip to main content

How Does the Consultation Work?

The full consultation flow: what happens before, during, and after your video call with the doctor.

Your consultation is a one-on-one conversation with a licensed physician who will review your health information and determine the best treatment plan for you.

Before your consultation

  • Place your order first - consultations are scheduled after you complete your order and health questionnaire

  • Complete your health questionnaire honestly and thoroughly

  • Have a list of any medications you're currently taking

  • Prepare any recent lab results if you have them

  • Find a quiet, private space with stable internet

  • If you're using a mobile phone, please download Google Meet on your iOS or Android phone

During your consultation

Your doctor will join you via Google Meet video call. The consultation typically takes 10-15 minutes. Your doctor will:

  • Review your health history and goals

  • Ask follow-up questions about your medical background

  • Discuss treatment options and potential side effects

  • Answer any questions you have

  • Determine if medication is appropriate for you

After your consultation

  • If approved: Your prescription is processed and your order ships within 1-2 business days.

  • If lab tests needed: We'll message you with instructions on what tests to complete.

  • If not approved: Your doctor will explain why and you'll receive a full refund.

All consultations are confidential. Questions? Email us at [email protected].

Did this answer your question?