We're here to help. You can reach &you support through several channels.
Best ways to reach us
Email: [email protected]
Phone: (02) 854 000 20
Social media: Facebook, Instagram, or TikTok @andyou.ph
We typically respond immediately on business hours (9:00 AM - 1:00 AM GMT+8).
For medical questions
If you have questions about your treatment, side effects, or dosage, book a consultation immediately through your account. Our doctors are available 24 hours and are best equipped to answer health-related questions about your prescription.
Emailing us at [email protected] will also direct you to the Medical Care Team to help support.
What to include in your message
To help us assist you faster, please include:
Your order number (if applicable)
A clear description of your question or concern
Response times
We aim to respond to all inquiries within minutes during business hours (9:00 AM - 1:00 GMT+8). For urgent medical concerns, please don't wait for our response, seek immediate medical attention if needed.
We're here to help make your experience with &you as smooth as possible.