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How Do I Request a Dosage Change?

How to message your medical team for dosage adjustments and what to expect.

If you need to adjust your medication dosage, our medical team is here to help.

To request a dosage change

  1. Send a message to our medical team via email, or socials

  2. Explain why you're requesting a change (e.g., side effects, not seeing results, doctor recommendation), together with your order # and current treatment plan

  3. Wait for your doctor to review and respond

  4. Usually we recommend you to book a doctor's consultation to ensure that you're properly guided

Common reasons for dosage adjustments

  • Starting dose is causing significant side effects

  • Ready to increase dose after successful adjustment period

  • Need to decrease dose temporarily

  • Outside doctor has recommended a change

What happens next?

Your doctor will review your request and may:

  • Approve the dosage change for your next order

  • Schedule a follow-up consultation to discuss

  • Ask for additional information or lab tests

  • Recommend staying on current dose with guidance

Important notes

Never adjust your dose on your own without doctor approval. If you're experiencing concerning side effects, message your medical team immediately.

Questions? Email us at [email protected].

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