If you need to adjust your medication dosage, our medical team is here to help.
To request a dosage change
Send a message to our medical team via email, or socials
Explain why you're requesting a change (e.g., side effects, not seeing results, doctor recommendation), together with your order # and current treatment plan
Wait for your doctor to review and respond
Usually we recommend you to book a doctor's consultation to ensure that you're properly guided
Common reasons for dosage adjustments
Starting dose is causing significant side effects
Ready to increase dose after successful adjustment period
Need to decrease dose temporarily
Outside doctor has recommended a change
What happens next?
Your doctor will review your request and may:
Approve the dosage change for your next order
Schedule a follow-up consultation to discuss
Ask for additional information or lab tests
Recommend staying on current dose with guidance
Important notes
Never adjust your dose on your own without doctor approval. If you're experiencing concerning side effects, message your medical team immediately.
Questions? Email us at [email protected].