Accessing your &you account is simple, no password needed. We use a secure one-time password (OTP) system sent to your email.
To log in:
Go to www.andyou.ph/account
Enter the email address you used when placing your order
Check your email for the OTP code we send you
Enter the code to access your account
What you can do in your account
View your order status and tracking information
Request a copy of your prescription from the Care Team (More → Account → Prescriptions)
Reorder your medication
Schedule or manage consultations, and message your doctor or the care team (Care tab)
Access your Consultation Link
Manage your treatment under the Treatments tab: change your refill date, pause deliveries, update your payment method or address, or cancel
Log your weight and shots under the Progress tab
OTP not arriving?
Check your spam or junk folder
Make sure you're entering the same email you used for your order
Wait a few minutes—sometimes emails take a moment to arrive
Try requesting a new OTP
Still having trouble? Email us at [email protected] and we'll help you access your account.