If you're having trouble connecting to your Google Meet consultation, try these steps.
Quick fixes
Check your internet. Connect to Wi-Fi instead of mobile data if possible.
Try a different browser. Google Chrome works best with Google Meet. Additionally, if you're on a mobile device, please ensure you have the latest version of Google Meet on your phone.
Allow camera and microphone. Click "Allow" when your browser prompts you.
Close other apps. Close Zoom, FaceTime, or any app using your camera.
Restart your device. Sometimes a simple restart fixes connection issues.
Check device permissions
On mobile: Go to Settings → Apps → Permissions → Enable Camera and Microphone
On computer: Click the camera/lock icon in your browser's address bar → Allow camera and microphone
Try joining from a different device
If your phone isn't working, try a laptop or tablet, or vice versa.
Still can't connect?
If you've tried everything and still can't join:
Email [email protected] immediately with your name and consultation time
We'll contact you to reschedule or arrange an alternative
Don't miss your consultation, contact us before your scheduled time if you're having persistent technical issues.