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Is My Information Secure?

How we protect your personal and medical data, and your privacy rights.

How we protect your data

  • Secure, encrypted connections for all data transmission

  • Protected storage systems for medical and personal information

  • Strict access controls limiting who can view your data

  • Compliance with Philippine data privacy regulations

What information we collect

We collect information necessary to provide your care:

  • Contact information (name, email, phone, address)

  • Health information from your questionnaire and consultations

  • Payment information (processed securely, not stored on our servers)

  • Order and prescription history

Who can access your information

  • Your assigned medical team (doctors reviewing your case)

  • Customer support (for order and account assistance)

  • Third parties only as required by law or with your consent

Your rights

You have the right to:

  • Access your personal data

  • Request corrections to your information

  • Request deletion of your data (subject to legal requirements)

Questions about your privacy? Email us at [email protected].

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